Help Center

How can we help you?

Find answers about buying, shipping, payments and working with our team — or reach us directly for personalised support.

Getting Started

How to buy a vending machine in 4 steps

01

Browse listings

Use filters to find the right machine by type (coffee, snack, combo), condition (refurbished or non-refurbished) and price range.

02

Request a quote

Contact us directly via the listing page, WhatsApp or email. Our team will confirm availability, pricing and lead time within one business day.

03

Confirm & pay

Once agreed, you will receive a proforma invoice. We accept bank transfer. A deposit secures the machine; the balance is due before dispatch.

04

Receive your machine

We coordinate loading, freight and documentation. You receive tracking details and can expect delivery within the agreed timeframe.

FAQ

Frequently asked questions

Shipping & Delivery

Yes. We export across the EU and worldwide. We work with established freight partners who handle full-truck and groupage loads. Contact us with your destination and we will provide a freight estimate.

Within Bulgaria: 2–5 business days. EU countries: 5–12 business days depending on destination and freight type. Non-EU: we advise on a case-by-case basis. Timelines begin from payment confirmation.

Absolutely. You can send your own truck or courier to collect from our Plovdiv warehouse. Please coordinate collection timing with our team in advance.

Yes. All machines are prepared for safe road transport — secured on pallets, strapped and protected. We include loading supervision at our facility.

Payment

We accept bank transfer (IBAN). A proforma invoice is issued before payment. For larger orders we can discuss payment in instalments — contact us to arrange.

Yes. We typically require a 30–50% deposit to reserve the machine, with the balance due before dispatch. The exact terms are confirmed on the proforma invoice.

Yes. We are VAT registered in Bulgaria. EU business buyers with a valid VAT number can receive a zero-rated invoice for intra-EU supply. Non-EU buyers receive standard export documentation.

About Machines

Refurbished machines have been inspected, cleaned and tested — worn parts are replaced and the unit is confirmed operational before sale. Non-refurbished machines are sold as-is, typically for buyers who have their own technical team or want a lower entry price.

Yes. You are welcome to visit our Plovdiv warehouse to inspect machines in person. Contact us to arrange a viewing appointment. We can also provide additional photos and video on request.

Refurbished machines are sold with a functional guarantee confirmed at time of inspection. Specific warranty terms depend on the machine and are stated in the sale agreement. We also offer post-sale technical advice.

Our stock includes machines from major European manufacturers including Necta, Coffetek, Crane, Dixie Narco, Sielaff, Jofemar and others. Availability changes regularly — browse current listings or ask our team about specific brands.

Export & EU

We prepare a commercial invoice, packing list and CMR waybill for EU road shipments. For non-EU exports we issue customs export declarations (EX1). Additional certificates (CE, conformity) can be provided where available.

We handle export customs on the Bulgarian side. Import clearance in the destination country is the buyer's responsibility. We can recommend freight forwarders who offer door-to-door service including import formalities.

Yes. We regularly supply wholesale quantities to operators and resellers across Europe. Contact us with your requirements — volume, machine type, condition preference — and we will prepare a tailored offer.

Still need help?

Reach our team directly

Call Plovdiv HQ

Mon – Fri, 09:00 – 18:00

+359 897 943 424

WhatsApp

Quick answers, fast response

Start conversation

Email

We reply within one business day

vendingskladbg@gmail.com

Visit Us

Plovdiv, Okolovrusten put 86

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